Privacy Policy
Effective date: July 20, 2026
Punta Cana Tourism (“Punta Cana Tourism,” “we,” “us,” or “our”) is operated by The Travel Spark Company LLC. This Privacy Policy explains what information we collect when you visit puntacanatourism.com, subscribe to our newsletter, contact us, or use links and other features on the website, and how we use and protect that information.
Information We Collect
Information you provide
We collect information you choose to provide, including:
- Your first name and email address when you subscribe to a newsletter.
- Your name, email address, and the contents of a message when you contact us.
- Any other information you voluntarily send to us.
Please do not send sensitive personal information through our forms.
Information collected automatically
When you use the website, our systems and service providers may automatically collect technical and usage information such as your IP address, browser and device type, operating system, referring page, pages viewed, approximate location derived from your IP address, date and time of access, and diagnostic or security logs. We may collect this information through server logs, cookies, pixels, and similar technologies.
How We Use Information
We may use information to:
- Operate, maintain, secure, and improve the website.
- Send newsletters and travel content you requested.
- Respond to questions and support requests.
- Understand how visitors use the website and which content is helpful.
- Prevent spam, fraud, abuse, and security incidents.
- Comply with legal obligations and enforce our terms.
Where applicable law requires a legal basis, we rely on your consent, performance of a requested service, our legitimate interests in operating and securing the website, or compliance with law. You may withdraw newsletter consent at any time by using the unsubscribe link in an email.
Newsletter and Brevo
If you subscribe, we send your email address and, when provided, your first name to Brevo, our email delivery and subscriber-management provider. Brevo processes this information for us so that we can maintain our Punta Cana Tourism mailing list, deliver requested emails, and measure basic email performance. You can unsubscribe at any time through the link included in each marketing email. Unsubscribing does not affect messages that are legally required or necessary to respond to a request you made.
Cookies and Similar Technologies
Cookies are small files stored on your device. We and our service providers may use cookies or similar technologies that are necessary for site operation and security, remember preferences, understand site traffic, or support affiliate attribution. You can restrict cookies through your browser settings, but some parts of the website may not work as intended.
Forms on this website may be protected by Google reCAPTCHA. reCAPTCHA helps prevent spam and abuse and may collect device, browser, cookie, and interaction information under Google’s Privacy Policy and Terms of Service.
Affiliate Links and Third-Party Bookings
Some links on Punta Cana Tourism are affiliate links, including links to travel marketplaces or booking providers such as Viator and Expedia. If you click an affiliate link or complete a booking, the third party may collect information, use cookies, and attribute the referral to us. We may receive a commission at no extra cost to you. A booking or purchase is made directly with the third party, not with Punta Cana Tourism, and the third party’s privacy policy applies to its collection and use of your information.
How We Share Information
We do not sell your personal information for money. We may disclose information:
- To hosting, security, email, analytics, and other vendors that process information on our behalf.
- To a booking or affiliate partner when you choose to visit or transact on that partner’s website.
- When reasonably necessary to comply with law, legal process, or a valid governmental request.
- To protect the rights, safety, and security of our visitors, our business, or others.
- As part of a merger, financing, acquisition, reorganization, or sale of all or part of the business, subject to appropriate protections.
Service providers are permitted to use personal information only as necessary to provide their services or as otherwise allowed by law.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide requested communications, maintain security records, resolve disputes, and meet legal obligations. Newsletter information is generally retained until you unsubscribe or ask us to delete it, subject to limited suppression records maintained to honor your choice.
International Processing
Our visitors, company, and service providers may be located in different countries. Your information may therefore be processed outside the country where you live, where privacy laws may differ. When required, we use appropriate safeguards for international transfers.
Your Choices and Privacy Rights
You may unsubscribe from marketing emails at any time. You may also ask us to access, correct, or delete personal information we hold about you, or object to or restrict certain processing. Depending on where you live, you may have additional rights, including the right to receive a portable copy of information or appeal a decision concerning a privacy request. These rights may be subject to legal exceptions.
To make a request, contact us using the address below. We may need to verify your identity before completing a request. You may also have the right to complain to your local privacy or data-protection authority.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, network, or storage system is completely secure, so we cannot guarantee absolute security.
Children’s Privacy
This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review and delete it as appropriate.
Third-Party Websites
The website links to sites and services that we do not control. This policy does not govern those third parties. Review their privacy notices before providing information or completing a transaction.
Changes to This Policy
We may update this Privacy Policy as our services, vendors, or legal obligations change. We will post the updated version here and revise the effective date. Material changes may also be highlighted on the website or communicated by another appropriate method.
Contact Us
For privacy questions or requests, contact The Travel Spark Company LLC at [email protected].
